terms
and conditions 
Contents
Trading terms and conditions
of Mauro Design Limited
These terms and conditions regulate the business relationship between us.
By using www.maurodesign.com, hereinafter referred to as Our Website in any
way, or by buying from us, you agree to be bound by them.
No person under the age of
18 years may purchase Goods. If you are under
18, please confer with an adult to make your
purchase.
We are: Mauro Design Limited
Our registered address is: 13 Brides Glen Avenue, Swords, Co. Dublin
You are: a visitor to Our Website / our customer
The terms and conditions
1 Definitions
In this agreement:
“Carrier” means
any person or business contracted by us to
carry Goods from us to you, whether all or
part of the distance.
“Consumer” means
any natural person who, in connection with
this agreement, is acting for purposes which
are outside his business.
“Our Website” means
the entire computing hardware and software
installation that is or supports Our Website.
“Goods” means any
of the Goods we offer for sale or showcase
on Our Website including our wedding stationery.
"Personalised Goods" are goods
that are printed with your wedding or event
information details as requested by you.
“Content” means
any material in any form published on Our Website
by us or any third party with our consent.
“Material” means
Content of any sort posted by you on Our Website
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2 Our contract with you
These terms and conditions
apply:
2.1 So far as the context allows,
to you as a visitor to Our Website; and
2.2 in any event to you as
a buyer or prospective buyer of our Goods.
2.3 We shall accept your order
by e-mail confirmation. A 50% deposit is required
upon acceptance of your order. Our message
will confirm details of your purchase
and may include a link to PayPal to pay the
said deposit by credit card. PayPal will confirm
to both parties that payment has been processed
by which event our contract is made.
2.4 We may change some details
on our Goods from time to time. The terms that
apply to you are those posted here on Our Website
on the day you order Goods.
2.5 From time to time, we may
not be able to source sufficient quantities
to prepare our Goods. In this case, we will
offer you alternatives. If this happens you
may:
2.5.1 accept the alternatives
we offer;
2.5.2 cancel all or part of your order;
2.6 If you buy Goods from us
under any arrangement which does not involve
your payment via Our Website or PayPal, these
terms still apply.
2.7 If we owe you money on
account of your cancellation, we will credit
your credit or debit card as soon as reasonably
practicable but in any event no later than
30 days from the date of cancellation of your
order.
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3 Your account with us
3.1 You agree that you have
provided, and will continue to provide accurate,
up to date, and complete information about
yourself. We need this information to provide
you with the Goods.
3.2 We reserve the right to
refuse you access to Our Website.
3.3 When purchasing Goods using
PayPal, you must abide by Paypal’s User
Agreement, Privacy Policy and Acceptable Use
policy in addition to this agreement.
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4 Price and Payment
4.1 We endeavour to keep Our
Website and stationery prices updated and accurate
but we reserve the right to change prices without
notice.
4.2 Quotations are valid for
30 days only.
4.3 Banking charges by the
receiving bank on payments to us will be borne
by us. All other charges relating to payment
in a currency other than Euros will be borne
by you.
4.4 Any information given
by us in relation to exchange rates are approximate
only and may vary from time to time.
4.5 Prices include Irish Value
Added Tax. If you show by your delivery address
that you reside outside the European Union,
VAT will be deducted.
4.5 A deposit of 50% of the
total order value is required before any works
are undertaken on orders received for personalised
goods. Deposits
are non-refundable except in circumstances
outlined in Section 6 below.
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5 Delivery
5.1 Deliveries will be made
by An Post or a carrier instructed by us to
the address stipulated in your order. You must
ensure that someone is present to accept delivery
as a signature will be required.
5.2 If we are unable to deliver
your order after two calls by our carrier,
we will notify you to try to arrange an alternative
date for delivery, convenient to you. If we
have failed to contact you after 10 days from
the first time we attempted delivery, we will
cancel your order and return money paid for
the goods. We will retain any charge we made
for delivery.
5.3 If we ourselves are not
able to deliver your Goods within 20 days of
the date of your order, we shall notify you
by e-mail to arrange a later date for delivery
and giving you the option of cancelling your
order.
5.4 Goods are sent at our risk
until signed for by you or by any other person
at the address you have given to us.
5.5 We will send you a message
by email to tell you when we have dispatched
your order.
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6 Cancellation of order
6.1a If you are a citizen of
the European Union, and you bought non-personalised
Goods as a Consumer, you may cancel your order
at any time before we dispatch your order or
before the expiry of 7 working days from the
date you receive your order, not including
the day you received it.
6.1b If you ordered personalised
Goods to be made according to your, the consumer's
specifications, you may cancel your order but
your deposit will not be refunded.
6.1c If you ordered personalised
Goods to be made according to your, the consumer's
specifications, your order may not be cancelled
once production has begun.
6.2 As required by the Distance
Selling Regulations, details of our after-sales
service and guarantees, if any, are given on
our website.
6.3 If you have order non-personalised Goods and if you cancel your order
before we have sent the non-personalised Goods, we will refund to you the
price
of
the non-personalised
Goods and
the cost
of delivery, if any.
6.4 If you cancel after we have dispatched the non-personalised Goods, we
will refund the price of the non-personalised Goods only.
6.5 If you cancel your order after we have dispatched the non-personalised
Goods, you must return them to us within 7 days in the same condition in
which you received them. We cannot refund your money if the Goods have been
used or damaged.
6.6 You are responsible for the cost of returning any Goods.
6.7 If you fail to return the non-personalised Goods, within 14 days, we
are entitled to arrange for their collection. If we do we
shall look to you to repay us the cost of collection.
6.8 We will refund your money within 30 days.
6.9 This paragraph does not
affect your statutory rights in the event that
the Goods are faulty.
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7 Foreign taxes, duties
and import restrictions
7.1 If you are not in the Republic
of Ireland, we have no knowledge of, and no
responsibility for, the laws in your country.
7.2 You are responsible for
purchasing Goods which you are lawfully able
to import and for the payment of import duties
and taxes of any kind levied in your country.
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8 Goods returned
8.1 Our most important task is to ensure
your absolute satisfaction. We will always strive
to reach that target. However, we acknowledge that
mistakes are made occasionally. This paragraph
covers that possibility. If you are not wholly
satisfied with the Product, please tell us at the
earliest opportunity:
8.1.1 exactly what is the
fault;
8.1.2 the date, if relevant, when the fault became apparent;
8.1.3 when and how you discovered the fault;
8.1.4 how the fault affected your use of the Goods;
8.2 To do this, it is essential
that you follow the instructions below. These
provisions apply in the event that you return
Goods to us because you say they are faulty:
8.3 You must tell us by email message to customerservice@maurodesign.com
or by letter to our land address at the top of this agreement, that you would
like to return Goods, specifying exactly what Goods and when purchased, and
giving full details of the defect or other reason for return. We will then
issue a returns note.
8.4 The Goods must be returned to us as soon as any defect is discovered.
8.5 So far as possible, Goods should be returned:
8.5.1 with both Goods and
packaging as far as possible in their original
condition;
8.5.2 securely wrapped;
8.5.3 including our delivery slip;
8.5.4 at your risk and cost.
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9 Disclaimers
9.1 We or our Content Suppliers
may make improvements or changes to Our Website,
the Content, or to any of the Goods, at any
time and without advance notice.
9.2 You are advised that Content
may include technical inaccuracies or typographical
errors. This is inevitable in any large website.
We would be grateful if you bring to our immediate
attention, any that you find.
9.3 We give no warranty and
make no representation, express or implied,
as to:
9.3.1 the adequacy or appropriateness
of the Goods for your purpose;
9.3.2 the truth of any Content on Our Website published by someone other
than us;
9.3.3 any implied warranty or condition as to merchantability or fitness
of the Goods for a purpose other than that for which the Goods are commonly
used;
9.3.4 compatibility of Our Website with your equipment, software or telecommunications
connection.
9.4 Our Website contains links
to other Internet websites outside our power
and control. You acknowledge and agree that
we shall not be liable in any way for the Content
of any such linked website, nor for any loss
or damage arising from your use of any such
website.
9.5 We are not liable in any
circumstances for special, indirect or consequential
loss or any damages whatsoever resulting from
loss of use, loss of data or loss of revenues
or profits, whether in an action of contract,
negligence or otherwise, arising out of or
in connection with your use of Our Website
or the purchase of Goods.
9.6 In any event, including
the event that any term or condition or obligation
on our part (“Implied Term”) is
implied into these conditions by law, then
our liability is limited to the maximum extent
permitted by law, to the value of the goods
or services you have purchased.
9.7 The above two sub paragraphs
do not apply to a claim for personal injury.
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10 Content and Intellectual
Property Rights
10.1 We will defend the intellectual
property rights in connection with our Goods
and Our Website, including copyright in our
Designs and the Content of Our Website whether
provided by us or by any other
content provider (including copyright in: text,
graphics, logos, icons, images, digital downloads,
data, and software).
10.2 We claim copyright
in the designs of our Goods and
compilation of all Content of Our Website.
Title and ownership
rights
shall remain the sole property of us and /
or the other Content Provider. We will strongly
protect those rights in all countries.
10.3 Except as set out below,
you may not copy, modify, publish, transmit,
transfer or sell, reproduce, create derivative
works from, distribute, perform, display, or
in any way exploit any of the Goods or Content,
in whole or in part.
10.4 You may not use our name
or logos or trade marks or any other Content
on any website of yours or that of any other
person.
10.5 Subject to the other terms
of this agreement, you may download or copy
Content only for your own personal use, provided
that you maintain all copyright and other notices
contained in it. You may not store electronically
any significant portion of any Content.
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11 Your email address
11.1 You represent that any
username or email address selected by you,
when used alone or combined with a second or
third level domain name, does not interfere
with the rights of any third party and has
not been selected for any unlawful purpose.
11.2 You acknowledge and agree
that if we believe such selection does interfere
with the rights of any third party or is being
selected for any unlawful purpose, we may immediately
suspend the use of such name or email address,
and you will indemnify us for any claim or
demand that arises out of your selection.
11.3 You acknowledge and agree
that we shall not be liable to you in the event
that we are ordered or required by a court
or judicial authority, to desist from using
or permitting the use of a particular domain
name as part of a name or email address.
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12 System Security
12.1 We will do our best to
maintain Our Website so that you have constant
use, but there will be times when your use
may be interrupted.
12.2 You agree that you will
not, and will not allow any other person to
violate or attempt to violate any aspect of
the security of Our Website.
12.3 You may not use any software
tool for the purpose of extracting data from
our website.
12.4 You understand that any
such violation is unlawful in many jurisdictions
and that any contravention of law may result
in criminal prosecution.
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13 Liability
Mauro Design shall have no
liability for any damage and loss of whatsoever
nature (including, but not limited to, direct
and indirect loss, economic loss, pure economic
loss, consequential loss, loss of business,
loss of contracts, loss of revenues, loss of
profits, loss of goodwill and loss of reputation)
whether arising under contract, statute, tort,
in equity or at common law, or for any claims,
awards, costs and expenses of whatsoever nature
and howsoever arising to the user or to any
third parties.
For the avoidance of doubt,
Mauro Design shall have no liability for any
damage to, or viruses or worms that may infect
the user’s computer equipment or other
property as a result of the user’s access
to, use of, or browsing in the website or downloading
of any materials and works from the website
including, but not limited to, any data, software,
documentation, electronic text and image files.
Furthermore, Mauro Design makes no warranties
or representations as to the accuracy of information
contained on this website and assumes no liability
or responsibility for any errors or omissions
in the content thereof.
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14 Indemnity
You hereby agree to indemnify
Mauro Design from and against any and all damage
and loss of whatsoever nature (including, but
not limited to, direct and indirect loss, economic
loss, pure economic loss, consequential loss,
loss of business, loss of contracts, loss of
revenues, loss of profits, loss of goodwill
and loss of reputation) whether arising under
contract, statute, tort, in equity or at common
law, or for any claims, awards, costs and expenses
of whatsoever nature and howsoever arising
to the user or to any third parties.
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15
Online Promotions & Competitions - Terms
& Conditions
Please read these competition
rules carefully. If you enter one of our competitions,
we will assume that you have read these rules
and that you agree to them.
To enter a competition
you must be 18 years old or over at the time
of
entry.
Competitions are not open to employees
(or members of their immediate families) of
Mauro Design Ltd.
No purchase is necessary.
Only one entry per
person is allowed.
The winner will be selected
at random from all entrants who answers the
question
correctly.
The closing date is as specified
in each competition, and Mauro Design reserves
the right
to amend the competition end date at any time.
If
you win a competition, we
will post your name on Facebook
or notfiy you by email,
as appropriate. The judges’ decision
will be final, and no correspondence
will be entered into.
The prize will not be transferable
to another person.
No part of a prize is exchangeable
for cash or any other prize.
Incorrectly completed
entries will be disqualified.
This competition
is being run by Mauro
Design of 13 Brides Glen Avenue,
Swords, Co. Dublin,
Ireland.
Please read our Privacy Policy which
tells you how we use any personal information
we
may collect about you by entering a competition.
Mauro
Design reserves
the right to amend these rules at
any time. Mauro Design may also
create rules which
will apply to a specific competition
only. If we do this we will publish
the amended competition
rules and/or specific
competition rules
on the relevant competition page.
Mauro
Design will endeavour to send
prizes within a month of the competition
end date
but cannot guarantee this delivery time.
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15 Miscellaneous provisions
15.1 When we communicate with
you we do so primarily by email. You agree
that email communications are contractually
binding in the same way as properly signed
and dated paper sent by post.
15.2 Where we provide goods
or services without specific charge to you,
then it (or they) is deemed to be provided
free of charge, and not to be associated with
any other goods or service for which a charge
is made. Accordingly, there is no contractual
nor other obligation upon us in respect of
those goods or service.
15.3 Nothing in this agreement
or on Our Website shall confer on any third
party any benefit or obligation.
15.4 Links to Mauro Design
are not permitted in any circumstances. All
trademarks and other marks appearing or used
on this website are the exclusive property
of Mauro Design and use thereof by any third
party is strictly prohibited. Mauro Design
reserves the right to amend, revise or vary
these terms and conditions and the user agrees
to be bound by any amendments, revisions or
variations in the terms hereof.
15.5 If any of these terms
is at any time held by any jurisdiction to
be void, invalid or unenforceable, then it
shall be treated as changed or reduced, only
to the extent minimally necessary to bring
it within the laws of that jurisdiction and
to prevent it from being void and it shall
be binding in that changed or reduced form.
Subject to that, each provision shall be interpreted
as severable and shall not in any way affect
any other of these terms.
15.6 No waiver by us, in exercising
any right, power or provision in this agreement
shall operate as a waiver of any other right
or of that same right at a future time; nor
shall any delay in exercise of any power or
right be interpreted as a waiver.
15.7 In the event of a dispute
arising out of or in connection with these
terms or any contract between you and us, then
you agree to attempt to settle the dispute
by engaging in good faith with us in a process
of mediation before commencing arbitration
or litigation.
15.8 All disputes, claims and
other proceedings between you or any third
party and Mauro Design arising out of or in
any way relating to the materials and work
on this website shall be governed by the laws
of Ireland and the courts of Ireland shall
have exclusive jurisdiction in relation to
any such dispute, claim or proceedings.
15.9 We are not liable for
any breach of our obligations resulting from
causes beyond our reasonable control including
strikes of our own employees.
15.10 This Agreement shall
be governed by and construed in accordance
with the law of the Republic of Ireland. This
agreement shall not be governed by the United
Nations Convention on Contracts for the International
Sale of Goods, the application of which is
hereby expressly excluded.
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Privacy Statement
Mauro Design is committed to protecting your privacy and in accordance with
the Data Protection Act, any details gathered to process your order or enquiry
such as your name and address are not sold, rented or traded to 3rd Parties.
You can be assured that your details are solely used by Mauro Design. In
accordance with the Data Protection Act, we follow strict security procedures
in the storage and disclosure of information you have given to prevent unauthorised
access.
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